Know Better Studio · New Episode You're Not Powerless. You Just Need a Better Map. Episode 13 is out now — a conversation with customer experience and data leader Cassie Clayton on systems thinking, transparency, and reclaiming your power once you understand how things actually work. "Curiosity is how we take our power back. The moment you understand a system, you are no longer stuck inside it." — Cassie Clayton Cassie grew up in rural Kentucky and joined the U.S. Army National Guard at 17,...